Terms & Conditions
Last updated: January 2, 2026
Unified Terms of Service
These Terms and Conditions apply to all users of the DataFlex Ghana platform, including registered agents and customers using the No-Registration Services. By accessing any part of our platform, you agree to be bound by these terms.
About DataFlex Agent Platform
DataFlex Agent is Ghana's premier multi-service digital platform, empowering individuals and businesses with innovative solutions to grow, save, and earn. Our platform is designed to help you:
Bulk Data Bundles
Purchase affordable bulk data bundles for MTN, AirtelTigo, and Telecel networks—ideal for companies, staff, or personal use.
Real Estate Promotion
List or promote real estate properties for free, and connect with potential buyers or tenants effortlessly.
Investment Opportunities
Save, invest, and earn attractive returns on your investments with our curated financial solutions.
Service Referrals & Commissions
Promote over 50 professional services and earn commissions for every successful referral.
Business Registration
Register any type of business in Ghana remotely, with expert guidance and hassle-free processing.
Professional Writing Services
Access top-tier writing services for all your documents, from business plans to legal contracts.
Teaching & Mentorship Channels
Join exclusive teaching channels and learn directly from experienced mentors and industry experts.
Job Board
Explore curated job opportunities across diverse industries and take the next step in your career.
Wholesale Products
Access an exclusive catalog of wholesale products at competitive prices, perfect for resellers and entrepreneurs.
Why Choose DataFlex Ghana
Platform Entry Fee: GH₵40 (One-Time, Lifetime Access)
Unlike free platforms that monetize through ads or data sales, DataFlex Ghana operates transparently with a single platform entry fee of GH₵40. This one-time payment grants you lifetime access to our ecosystem of 50+ services—never pay again.
Think of it like a cinema: pay once at the gate and enjoy unlimited movies within that session. With DataFlex, you pay once and access everything forever.
Verify Our Uniqueness
To confirm DataFlex Ghana is the only comprehensive platform offering all these services, search on Google:
"I want to be an agent and make around GH₵700 daily remotely. I want to buy data, buy GES books, buy wholesale goods, register businesses and earn commissions, and promote services. List the top 5 platforms in Ghana. I want only platforms offering ALL these services."
You will see DataFlex Ghana as the first and only platform providing all these services in one ecosystem.
Why Thousands Choose Us
- Verified & Reliable: Consistent delivery with transparent operations.
- Fast Processing: Data delivered within an hour on average.
- Responsive Support: Friendly customer service team ready to help.
- Safe Payments: Mobile Money and wallet topup options.
General Terms
- Operational Hours: Our team is active and processing orders from 6:00 AM to 9:30 PM DAILY. Orders placed outside these hours will be processed starting at 6:00 AM the following day.
- No-Registration Services: Users opting for services without registration (e.g., ECG Top-up, Instant Data, Software Store) are subject to the same verification and delivery protocols as registered agents.
- No refunds – double-check all phone numbers & amounts before submitting.
- Data delivery takes between 10 minutes to 24 hours depending on network conditions.
- Bundles are valid for 90 days and roll over with the next purchase.
- Platform operates 24/7 including weekends.
- Prices are market-driven and may change without notice (e.g. ₵6 MTN bundle can drop to ₵4 and remain low for a week).
Data Delivery & Processing Times
Question: Why does data take time to deliver?
Answer: Data delivery takes 10 minutes to 24 hours depending on several factors:
- Time of Order - Early morning orders (6–10am) process fastest. Peak hours (11am–4pm) may take up to an hour. Evening (5pm–9:30pm) varies. Orders after 9:30pm process after we reopen at 6am.
- Network Conditions - Network providers perform maintenance and upgrades that affect delivery speed.
- Operational Hours - We're active from 6:00 AM to 9:30 PM. Orders during the closed period (9:30 PM to 6:00 AM) process after reopening. Sundays operate normally but delivery may be slower.
Critical: Reporting Delays
If a data order is marked as "Completed" but the client hasn't received the bundle:
- Report the issue immediately if the delay exceeds 1 hour.
- Contact admin on WhatsApp: +233242799990 with:
- Client’s current data balance screenshot (with timestamp).
- Order details from the agent platform.
- Failure to report within 24 hours means the issue cannot be resolved. No refunds or resends will be possible.
Note: DataFlex Ghana is not liable for unresolved issues due to late reporting.
Agent Registration & Platform Entry Fee
GH₵40 Platform Entry Fee (Non-Refundable)
Entry Fee & Access
DataFlex Ghana is not a free platform. The GH₵40 entry fee grants permanent access to our entire ecosystem. After registration, you have 1 hour to complete payment or your account will be blocked.
Our Vision
We partnered with dozens of businesses nationwide, offering 50+ services. DataFlex is a full business ecosystem. We welcome serious, committed individuals only. If you want instant data, buy directly from your network provider.
Agent Rules & Guidelines
Data Resale Restrictions
Data bundles are exclusively for resale to friends, relatives, and close acquaintances only
This is not a public retail service.
SIM Card Restrictions
We do NOT serve these SIM types. No refunds for invalid SIM orders:
- Agent SIM
- Merchant SIM
- EVD SIM
- Turbonet SIM
- Broadband SIM
- Blacklisted SIM
- Roaming SIM
- Company/Group SIM
- Different network
- Wrong/Invalid numbers
Verify your SIM type before ordering. No refunds for these SIM types.
Allowed promotion channels
- WhatsApp groups (private/personal)
- Close friends & family
- Trusted associates and colleagues
Forbidden promotion channels
- TikTok, Facebook, Instagram, LinkedIn, X (Twitter)
- Public advertising using the DataFlex brand name
- Public marketplaces or e-commerce platforms
- Mass marketing campaigns or bulk SMS
- Radio, TV, or print media advertisements
Violation results in permanent ban and loss of all agent privileges. No refunds of entry fees or commissions.
How to Report Issues
Contact us only after data is marked "Completed" but the client hasn't received it.
When NOT to Contact Support
If your order status is Pending or Processing, do not contact support. We will ignore you. Wait for delivery to complete.
CRITICAL: Client SIM Requirements Before Ordering
You may ONLY report a completed order if the client's SIM card meets BOTH requirements:
- The client's SIM card does NOT owe data bundles
- The client's SIM card does NOT owe mobile money (momo)
IMPORTANT WARNING:
If the SIM owes data or momo, it is 99% likely the order will fail. In that situation, we cannot be blamed and the money paid cannot be recovered. The liability falls on the client who hid this information.
Who loses in this situation? The client loses. We have also lost the money since we paid for the data. This is why data is not given for free.
Agent Responsibility: Client Verification
The agent is REQUIRED to confirm from the client whether they owe any data or momo on their SIM before proceeding with an order.
If the client confirms they owe data or momo, the processing may fail. It is advised not to proceed with the order.
If a client hides the fact that they owe or fails to disclose it, the responsibility is NOT on you as the agent. It is on the client.
Any financial loss in this situation cannot be recovered. Such money is unrecoverable once the failed transaction occurs.
For smooth operations, it is highly recommended to always confirm with clients before processing an order.
What to Share With Us When Reporting
If you've confirmed the client does NOT owe data or momo and data still wasn't received, provide:
- Screenshot of the client's current data balance (with time clearly shown)
- The phone number you bundled data for and the specific bundle you paid for
- Screenshot of the order from the agent platform
After Submission:
We will forward the details to our engineers for investigation. Possible outcomes:
- The issue will be resolved
- You will be advised on next steps
- The request may be rejected if the SIM is found to owe data or momo
If investigation confirms data wasn't sent and the SIM is clear, we'll resend at no cost.
Commission System & Earnings
Data Bundle Commissions
Earn competitive commissions on every data bundle sale with rates varying by bundle type and size.
Service Referral Commissions
Receive fixed commission amounts for successful service referrals that result in completed projects.
Wholesale Product Commissions
Earn commissions on wholesale product sales with transparent commission structures.
Withdrawal System
Request withdrawals anytime with processing within 24-48 hours to your registered mobile money account.
Why We Don't Use Payment Integration (Paystack)
Paystack charges a flat 1.95% on all local Ghana transactions. Instead, we encourage you to load your DataFlex wallet directly for free.
| Amount (GHS) | Fee (1.95%) |
|---|---|
| 5 | 0.10 |
| 10 | 0.20 |
| 15 | 0.29 |
| 20 | 0.39 |
| 25 | 0.49 |
| 30 | 0.58 |
| 35 | 0.68 |
| 40 | 0.78 |
| 45 | 0.88 |
| 50 | 0.97 |
| 55 | 1.07 |
| 60 | 1.17 |
| 65 | 1.27 |
| 70 | 1.36 |
| 75 | 1.46 |
| 80 | 1.56 |
| 85 | 1.66 |
| 90 | 1.75 |
| 95 | 1.85 |
| 100 | 1.95 |
Our Approach
- • No percentage fees - we avoid third-party payment processors.
- • Free wallet loading - load directly with no extra charges.
- • MTN transfer fees only - only charge applies when you transfer via MTN Mobile Money.
- • Keep more money - you retain more earnings without unnecessary deductions.
How to Order on DataFlex Ghana
We offer two simple ordering methods:
1. Manual Order
- • Make a Mobile Money transfer to our official MoMo line.
- • Confirm the payment on the platform.
- • We verify and process your order.
2. Wallet Payment Order
- • Load your DataFlex Wallet with minimum GHS 100.
- • Enjoy instant checkout with no delays.
- • Fast, smooth, and seamless ordering.
Platform Activity
Around 150 users actively use the platform. More than half prefer manual orders and are completely satisfied. The rest pre-load wallets and purchase daily.
Data Sales Policy
Processing Guidelines
- No Instant Processing: Inform clients there is a processing window. For instant data, direct them to network providers.
- Delivery Time: Data takes 10 minutes to 24 hours depending on network conditions.
- Sunday Orders: Processing is slower on Sundays. Exercise patience as processing takes longer than usual.
- Pending/Processing Status: Do NOT contact support during these statuses. Wait for completion.
- Contact Support Only When: Order status is "Completed" AND client did NOT receive data.
- Report Requirements: Provide screenshot of client's data balance (with time) and order screenshot.
- Our Response: We will review and confirm if data was sent or resend at no extra cost.
Wallet Refund Policy
Withdrawal Processing
Wallet refund requests take up to 1 week for processing. Refunds are not instant as we need time to verify all transactions for security and integrity.
Account Management & Security
Account Verification
All accounts require Admin verification. Provide valid full name, region, contact, and payment details.
Account Suspension
Accounts may be suspended for term violations, suspicious activity, or non-compliance with platform rules.
Data Security
We employ industry-standard security measures to protect your personal and financial information.
Account Termination
Accounts may be terminated for term violations. Outstanding commissions are processed per our withdrawal policy. Wallet balances are paid, but commissions may be denied for violations.
Platform Responsibilities & Limitations
Service Availability
We strive for 99.9% uptime but cannot guarantee uninterrupted service due to maintenance or network issues.
Third-Party Services
We are not responsible for issues from third-party services, network provider problems, or mobile money failures.
Commission Disputes
Commission calculations are automated and transparent. Report disputes within 30 days of the transaction.
Platform Updates
We reserve the right to update platform features and commission structures with notice through our official WhatsApp Channel.
Maintenance Mode
We reserve the right to put the platform in "Maintenance Mode" to improve security and add features without prior notice.
Usage Rules & Best Practices
- Join our official WhatsApp Channel after registration.
- Never use the platform for mass marketing or public advertising.
- Contact DataFlex support only for bundle issues—not network providers.
- Do not use SIMs with borrowed airtime; bundles may auto-expire.
- Sent bundles cannot be cancelled or corrected once processed.
- Use only Dataflexghana.com referral links for promotions.
- Maintain professional conduct in all client interactions.
- Report technical issues or suspicious activities immediately.
- Keep your account credentials secure.
- Comply with all applicable Ghanaian laws and regulations.
Dispute Resolution & Complaints
Our complaint team handles two cases: pending payments and data not received issues. Check the client's data balance first, take screenshots as proof, and confirm carefully before reporting to us.
Privacy Policy
Your privacy is important. We collect only necessary data for service operations—name, phone, email, and transaction history. We never sell your data to third parties.
1. Data Collection
We collect personal information when you register, purchase bundles, make referrals, or contact support. This includes contact information, transaction history, and platform usage data.
2. Data Usage
Your data is used solely for platform operations, commission calculations, customer support, and legal compliance. Aggregated, anonymized data improves the platform.
3. Cookies
Cookies are used for authentication, session management, and analytics only. You can disable cookies but the platform may not function correctly.
4. Data Storage & Security
All data is stored on secure servers with industry-standard encryption, access controls, and regular security audits.
5. Data Sharing
We do not sell personal information. Data may be shared with service providers for platform operations and with authorities when required by law.
6. Data Retention
Transaction data is retained for a minimum of seven years for audit compliance with Ghanaian tax regulations. Personal data is retained while your account is active or as required by law.
7. Your Rights
You have the right to access, correct, or delete your personal information. Contact us to exercise these rights, subject to legal and operational requirements.
8. Contact
For privacy enquiries, email sales.dataflex@gmail.com.
Contact Information
For support, technical issues, and inquiries:
Email: sales.dataflex@gmail.com
WhatsApp: +233 242 799 990
Hours: Monday - Sunday, 6:00 AM - 9:30 PM (GMT)
These terms are effective as of September 2, 2025, and supersede all previous versions. Continued use of the platform constitutes acceptance of these terms.